eBebewa provides this section to let you know our policies and procedures regarding the collection, use and disclosure of information through the Site/App (www.eBebewa.com), and eBebewa App, as well as any information eBebewa collects offline in connection with the Service. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information.
1.1 Information Collection
Users of the Service may be Clients, Freelancers, or Agencies. When you use the Service, you may provide us with information about you. This may include your name and contact information, financial information to make or receive payment for services obtained through eBebewa platform, or information to help us fill out tax forms. When you use the Service, we may also collect information related to your use of the Service and aggregate this with information about other users. This helps us improve our Services for you.
Personal Information: In the course of using the Service (whether as a Client or Freelancer or Agency), we may require or otherwise collect information that identifies you as a specific individual and can be used to contact or identify you (“Personal Information”). Examples of Personal Information include your name, email address, company address, billing address, and phone number.
Payment Information: If you use the Service to make or receive payments, we will also collect certain payment information, such as credit card or other financial account information, and billing address.
Identity Verification: We may collect Personal Information, such as your date of birth or Personal Identification Number (“PIN”), to validate your identity or as may be required by law, such as to complete tax filings. We may request documents to verify this information, such as a copy of your government-issued identification or photo or a billing statement.
General Audience Service: The Service is for general audience and intended for users 18 years and older. We do not knowingly collect Personal Information from anyone younger than age 18 years. If we become aware that a child younger than 18 years has provided us with Personal Information, we will use commercially reasonable efforts to delete such information from our files. If you are the parent or legal guardian of a child younger than age 18 years and believe that eBebewa has collected Personal Information from your child, please contact us at: legal@eBebewa.com.
You do not have a statutory obligation to provide us with any information, but you may have a contractual obligation to do so, and if we do not receive certain information from you, then we will not be able to provide our Service to you. If you have any questions regarding whether provision of information is mandatory and the consequences for withholding such information, please contact us at: legal@eBebewa.com.
1.2 User Profiles
Freelancers may create a profile, with certain or all information publicly available. Clients and Agencies may also create organization profiles. You may have the opportunity to create a profile, which consists of information about you, and may include Personal Information, photographs, examples of your work, information on work previously performed via the Service and outside the Service, feedback/rating information and other information, including your username (“Profile”). The information in your Profile may be visible to all eBebewa Users and the general public subject to the privacy choices you make within your eBebewa Profile. You may edit certain information in your Profile via your account and may choose to limit who is able to view certain content you post to your Profile.
Clients and Agencies of associated individual users or companies may also have the opportunity to create an organization Profile. If, in any case, you believe that an unauthorized profile has been created about you, you can request for it to be removed by contacting us at https://support.eBebewa.com or legal@eBebewa.com.
1.3 Identity Verification
We place a premium on trust in our Service, so we may take steps to verify your identity. Before a Freelancer can complete registration on the Service, or at any time thereafter, we may request or re-request identity verification. Without limiting the manner in which we request identify verification, we may require Freelancers to participate in a video call after submitting their government issued ID to enable us confirm that the Freelancer is indeed the individual in the ID. We may record such video calls and take screenshots of the user during the call. eBebewa may use the information obtained from Identity Verification for purposes of verifying your identity, enforcing our Terms of Service and other agreements, and preventing fraud.
Freelancers, Agencies, and Clients may communicate with each other through the Service. For example, Freelancers, Agencies, and Clients may wish to discuss Client delivery needs and Freelancer delivery requirements. If you communicate with an Agency or Client, that Agency or Client will also be a “data controller” with respect to such communications.
We display personal testimonials of satisfied customers on our Service, in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at https://support.eBebewa.com or legal@eBebewa.com.
1.6 Delivery order/job Listings
If you choose to post a delivery order/job listing via the Service as a Client, the contents of such listing will be viewable publicly. Delivery order/job listings include information such as luggage pick-up and drop-off locations, history of related listing(s) by the Client, Client feedback and rating information and timing of delivery orders/jobs performance.
We collect feedback from eBebewa Users about their experience with other eBebewa Users of our Service. Please note that any feedback you provide via the Service or feedback provided about you is publicly viewable via the Service. On very rare occasions, we may remove feedback pursuant to the relevant provisions of our Terms of Service.
1.8 Use of Information
We use information collected through the Service to provide and improve the Service, process your requests, prevent fraud, provide you with information and advertising that may interest you, comply with the law, and as otherwise permitted with your consent. Other ways we use the information include:
a) to provide and improve the Service, complete your transactions, address your inquiries, process your registration, verify the information you provide is valid, and for compliance and internal business purposes;
b) to contact you with administrative communications and eBebewa newsletters, marketing or promotional materials (on behalf of eBebewa or third parties) and other information that may be of interest to you;
c) to tailor content we display to you and offers we may present to you, both on the Service and elsewhere online;
d) to administer and develop our business relationship with you and, if applicable, the corporation or other legal entity you represent;
e) to assess your application to provide a freelance service on eBebewa and prepare related governmental and internal statistics reports;
f) to enforce and comply with the law, including to conduct an investigation, to protect the property and rights of eBebewa or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, fraudulent, unethical or legally actionable activity. We may also use Device Identifiers to identify eBebewa Users; or
g) for the purposes disclosed at the time you provide your information, with your consent.
1.9 Information Sharing and Disclosure
We may share information about you to provide the Services, for legal and investigative purposes, in connection with promotions, or if we are part of a merger or acquisition.
We may also share non-identifying information with third parties. You have choices as to whether we share your personal information with third parties for their own marketing purposes.
We may share aggregated Non-Identifying Information and we may otherwise disclose Non-Identifying Information to third parties. We do not share your Personal Information with third parties for those third parties’ marketing purposes unless we first provide you with the opportunity to opt-in to or opt-out of such sharing.
Note that if a Freelancer is suspended from the eBebewa Marketplace, we may share that information with Clients for whom that Freelancer has worked or submitted applications for delivery orders/jobs.
We may also share information with Agencies to whom Freelancers are associated for particular delivery orders/jobs.
If you choose to view a delivery order/job post or submit an application for delivery as a Freelancer via the Service, we may share relevant information with the applicable Client(s), including, but not limited to, the information contained in your Freelancer Profile.
1.9.1 Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services (e.g., without limitation, maintenance services, database management, web analytics and online advertising, payment processing, fraud detection and improvement of eBebewa’s features) or to assist us in analyzing how our Service is used. These third parties may have access to your Personal Information in order to perform these tasks on our behalf.
1.9.2 Legal and Investigative Purposes
eBebewa will share information with government agencies as required by law in response to lawful requests by public authorities, including to meet national security or law enforcement requirements and, including without limitation, in connection with reporting earnings. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law.
We will disclose information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), or, at the request of governmental authorities or other third parties conducting an investigation where we determine in our sole discretion the disclosure is necessary to (a) protect the property and rights of eBebewa or a third party, (b) protect the safety of the public or any person, or (c) prevent or stop activity we may consider to be, or pose a risk of being, illegal, fraudulent, unethical or legally actionable activity.
We may work with advertising agencies and vendors who use technology to help us understand how people use our Site/App. These vendors may use technologies to serve you advertisements that may interest you. You can choose to opt out of receiving interest-based advertising.
eBebewa works with (or may in the future work with) network advertisers, ad agencies, analytics service providers and other vendors to provide us with information regarding traffic on the Service, including pages viewed and the actions taken when visiting the Service; to serve our advertisements on other websites, within mobile apps and elsewhere online; and to provide us with information regarding the use of the Service and the effectiveness of our advertisements.
Our service providers may collect certain information about your visits to and activity on the Service as well as other websites or services, they may set and access their own tracking technologies on your device (including cookies and web beacons), and may use that information to show you targeted advertisements. Some of these parties may collect Personal Information when you visit the Service or other online websites and services.